Delivery & Cancel & Return & Refund

Delivery & Cancel & Return & Refund (Films, Games and Walkthroughs)



Films:

Delivery

All items are legal to be downloaded. The download link will be automatic displayed on the 3 pages within 1-5 minutes after you paid:
* pop-up page
* payment complete page
delivery email page

If it doesn't display, track the Order Number (NOT Tracking number) by clicking View Your Order button in your email, OR contact us with your order information.



Cancel & Return & Refund
* Cancel, return and refund do NOT being processed once the link can be open and downloaded.
* If the link can NOT be open or downloaded, please send us an email with screenshots, which shows the link broken.




Games:

Delivery
* The gamebox client and the redemption code will be delivered within 24 hours by email. It will delayed on holiday.


Cancel & Return & Refund
* Cancel, return and refund do NOT being processed once the game(s) can be downloaded and played.




Walkthroughs:

Delivery

All items are legal to be downloaded. The download link will be automatic displayed on the 3 pages within 1-5 minutes after you paid:
* pop-up page
* payment complete page
delivery email page

If it doesn't display, track the Order Number (NOT Tracking number) by clicking View Your Order button in your email, OR contact us with your order information.


Cancel & Return & Refund

* Cancel, return and refund do NOT being processed once the link can be open and downloaded.
* If the link can NOT be open or downloaded, please send us an email with screenshots, which shows the link broken.